SHIPPING

Refund Policy

 

This policy explains how you handle returns, refunds, and exchanges.  Please display this policy on either the product page or the checkout page of your website.  2Checkout makes every effort to refer refund requests to you, the seller, but reserves the right to issue a refund if necessary.

 

Though “No Refund” Policies are generally permitted, 2Checkout strongly recommends against this business practice because it often leads to high customer chargebacks.  Please note there are certain situations where 2Checkout cannot permit “No Refund” Policies. If this applies to you, 2Checkout will let you know.

 

Sample Refund Policy (for Goods)

 

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 120 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

 

Sample Refund Policy (for Services)

 

If you are not 100% satisfied with your purchase, within 120 days from the purchase date, we will fully refund the cost of your order.

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Sample Privacy Policy

Account Setting Guide

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Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

PRIVACY POLICY

Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from rejouvenance-shopping.myshopify.com (the “Site”).

PERSONAL INFORMATION WE COLLECT 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 
- [[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES USED]]

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER PAYMENT TYPES ACCEPTED]]), email address, and phone number. We refer to this information as “Order Information”.

[[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]]

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION? 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud; and 
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 
- [[INSERT OTHER USES OF ORDER INFORMATION]]

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

[[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING: ADVERTISING/RETARGETING]]

SHARING YOUR PERSONAL INFORMATION 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous 
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 
- [[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED]]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

[[INSERT IF AGE RESTRICTION IS REQUIRED]] 
MINORS 
The Site is not intended for individuals under the age of [[INSERT AGE]] .

CONTACT US 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at frontdesk@rejouvenance.com or by mail using the details provided below:

Rejouvenance shopping 
[Re: Privacy Compliance Officer] 
Rejouvenance Spa LTD, 13 brightview way, Providenciales, TKCA 1ZZ, Turks & Caicos Islands

YOUR PRIVACY

Beauty for Real is committed to ensuring the privacy and security of your personal information. This policy outlines the information we collect about you at beautyforreal.com, how and why we use the information and the choices you have to restrict our usage of this information. Your use of beautyforreal.com is subject to the acceptance of the terms enclosed in this privacy policy.

INFORMATION COLLECTED

Personal information you provide to us at beautyforreal.com while creating or updating an account and at checkout is maintained for use by Beauty for Real only. Beauty for Real may disclose specific personal information about you if required by law, governmental request or court order.

USE OF INFORMATION COLLECTED

We contact via email those who sign-up for our email list with news regarding sales, new products and news regarding Beauty for Real. Beauty for Real uses collected email addresses internally only. If you would like to be removed from our email list, please follow the instructions sent along with each email to remove your name from our email list as soon as possible.

SECURE ORDERING

Orders placed on our site are encrypted using SSL technology, so that your transactions are fully protected. In order for SSL security to work, you must use an SSL enabled browser. While Beauty for Real takes every step possible to ensure security in the transmission of personal information and credit card details, we shall not be held responsible for any breach in the security of your information.

LINKS TO OTHER SITES

Beauty for Real does not warrant or endorse the content or security of sites referenced on beautyforreal.com. These sites operate independently from Beauty for Real, and we have no control over, or responsibility for, their information or activities. 
In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the Beauty for Real privacy policy.

POLICY CHANGES

beautyforreal.com reserves the right to update this privacy & security policy with notification to its users.

LEGAL INFORMATION

All design and content featured on beautyforreal.com are copyrights of Beauty for Real. This site in its entirety is protected by copyright and applicable trade dress. The contents of our website and the website as a whole are intended solely for your personal, noncommercial use.

LIMITATION OF LIABILITY

Beauty for Real does not warrant that your use of this website or that the web site's operation will be uninterrupted or error-free. Beauty for Real does not warrant that bugs will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a user of this website, you assume total responsibility for any costs associated with servicing of equipment used in connection with use of our site. You further understand that access to this website is undertaken at your own risk. Beauty for Real shall not be liable for damages of any kind related to your use of or inability to access this website.

INACCURACIES

Any errors, including typographical, data or inaccuracies in pricing or descriptions contained on this website are unintentional. Beauty for Real makes no claims to its website content's accuracy, either expressed or implied. Beauty for Real reserves the right to fix errors or update product information at any time without prior notice. Beauty for Real reserves the right to cancel any order for any reason, including in the event of an incorrectly priced or incorrectly described item that affects the order.

COLORS

Beauty for Real makes every effort to display the colors of our products that appear on the website as accurately as possible. However, given technological differences that exist between all monitors, we cannot guarantee the accuracy of colors shown on our website.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Beauty For Real, its officers, directors, employees, agents, affiliates, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

DISCLAIMER OF LIABILITY

We make no representations or warranties of any kind, whether express or implied, with respect to this website, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this website or any other website linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

RETURNS & EXCHANGES

We are committed to providing quality products to our customers.  While we hope that you are always satisfied with your Beauty For Real purchase, we realize there are times that you may need to return a product.  If you will need to return your product, please review the information below.
• Returns must be made within 30 days of your receipt date for a refund.
• Merchandise must be in its original, unopened, and unused condition.
• We regret that we do not refund original shipping costs with the return.
• Please note on the front side of your receipt or packing slip the reason for your return.
• Please mail your beautyforreal.com return to:
            Beauty For Real
            Attn: Returns/Exchanges Dept
            7293 NW 2nd Ave
            Miami, Fl 33150

• You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise (see Damaged Products Policy). 
• Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise.  We are not responsible for lost packages.
• All returns will be credited to the original credit card used at the time of purchase.
• Returns will be processed within 1-2 weeks of our office receiving your item.
• Please allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.
• Please do not mail any packages C.O.D., as they will not be accepted.

Only items purchased on www.beautyforreal.com may be accepted for a return.  Items purchased from beautyforreal.com cannot be returned or exchanged at retailers that sell Beauty For Real products.

Please contact customer service with any questions by email at customerservice@beautyforreal.com or by phone at 1-877-884-9222 (M-F 9AM-6PM EST)

Please Note:  Empty containers cannot be accepted for refund.
 

EXCHANGE POLICY
We are happy to exchange any merchandise that is defective, damaged or unused.  If you will need to exchange your product, please review the information below. 
• We accept exchanges on items purchased on beautyforreal.com only up to 30 days after the original purchase.  
• Please enclose the product you wish to exchange and your receipt.  On the receipt, write instructions on what item(s) to exchange.  
• If there is a difference in cost with the exchange, one of our customer service representatives may reach out to you for further information.  
• You will be responsible for the return shipping & handling charges, which will not be refunded.  
• Ship your exchange to us via a pre-paid package:
            Beauty For Real
            Attn: Returns/Exchanges Dept
            7293 NW 2nd Ave
            Miami, Fl 33150

Please contact customer service with any questions by email at customerservice@beautyforreal.com or by phone at 1-877-884-9222 (M-F 9AM-6PM EST)

Please Note:  Empty containers cannot be accepted for an exchange.


DAMAGED PRODUCTS POLICY
If you receive an item that is broken or damaged, you may contact customer service within 30 days for a replacement.  Items will not be replaced after 30 days.  Unfortunately, it is in the nature of our product technology to come across an LED light in the applicator lid that might be burnt out or is not working properly, if you happen to receive one we will replace it,  please contact customer service at customerservice@beautyforreal.com or by phone at 1-877-884-9222 (M-F 9AM-6PM EST) and we will respond with the appropriate return and/or exchange instructions.

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